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| Notify: |
The e13 firmware might cause damage to AP with old bootloader. Please do not upgrade with this firmware if you have download already. |
| Q: |
I have a modem of my ISP installed at home. I want to connect my WL-5460AP v2 to it, so need to connect one of the two Ethernet ports of the back of the WL-5460AP to the modem exit (Ethernet port). Only 1 IP address comes out of the modem, so the WL-5460AP needs to behave as router as well. Can it be done and if so, which settings do I need to select to:
1. Use it as a router (providing IP addresses to the multiple PC’s that want to connect to the
WL- 5460AP.
2.
Can I still also use the second Ethernet port to connect a wired PC to the WL-5460AP? |
| A: |
Please refer the document |
| Q: |
When I set my AP's TX power to level1, the connection is unstable? |
| A: |
The South American firmware is for use in South America only, please do not use it in other region. For South American users, please change the mode to "11b only". Then choose the level1 power again. |
| Q: |
I have tried to upgrade the WL-5460AP to the 3rd party firmware. But it doesn't allow me to upgrade. What should I do? |
| A: |
Downgrade the firmware to the older firmware version. http://driver.airlive.com/WL-5460AP-3.2.1.3.9eu.zip Then upgrade to the 3 party firmware. |
| Q: |
After having upgraded firmware 5460APv2_e10.1, I set "Wireless Client Isolation" ENABLE” clients devices still see each other. What should I do? |
| A: |
For this feature, it is available after rebooting once applied.
The Client isolation is limited only between client devices of Wireless side, it means that Wireless client will not able to “Ping each other”, but they can ping with any wired client devices. |
| Q: |
I heard WL-5460AP has emergency code function that can restore the machine after firmware crashed. How can I use it? |
| A: |
Please check if your WL-5460AP's serial number is e5460AP70500001 or later. If it is, it has emergency code function. Otherwise, it doesn't. Once you make sure it has emergency code function. Please follow the steps below:
- Unplug the power of WL-5460AP.
- Hold the reset button while plugging the power. Do not release the reset button until the "Status" LED goes off.
- Set your PC's IP address to 192.168.1.199. Connect your PC to the WL-5460AP.
- Open your web browser, then type "192.168.1.6". You should see the emergency code page where you can upload your AirLive firmware again.
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| Q: |
When my AP is installed in an outdoor area with a lot of 2.4Ghz traffic, my AP's signal become unstable sometimes |
| A: |
Please set the wireless mode to "802.11b Only" or "802.11g Only" mode. So the AP will not try to change between the 2 modes to disrupt the signal connection. |
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| Q: |
When I try to enter the MAC address in the WDS field, the Web browser tell me I entered the wrong format. |
| A: |
Please enter the MAC address without the colon mark ":" For example, if the other AP's MAC address is 00:4f:62:04:ab:d8. Please enter "004f6204abd8". |
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| Q: |
When I try to use web management. My browser ask me for Username, what is it? |
| A: |
The default username is "admin". |
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| Q: |
The MAC address on the device label is wrong? |
| A: |
The MAC address on the device label is LAN port's MAC address. For wireless MAC address, please go to Web UI's Status page. The BSSID value is the wireless MAC address value. |
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| Q: |
How does the watchdog function works? |
| A: |
The watchdog functions works by using the PING command. When activated, the AP will ping the "Watch Host" continuously. If no PING response after a period of time (the Watch Interval), then the AP will reboot itself.
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Please open the Web UI and go to "Wireless->Advance Settings".
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Check the "Enable Watchdog" box
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"Watch Interval" is the time the AP will wait for a PING respond before it reboot the router. For example, if you put one minute for watch Interval. After the PING is lost for one minute, the AP will reboot itself.
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"Watch Host" is the IP address for which the AP will ping for the watchdog function. This can be a remote AP, or a local client. Please remember that the "Watch Host" IP address must be in the same IP subnet as the AP. If the IP address is on Internet, you must configure the Gateway information correctly.
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| Q: |
What are the differences between WL-5450AP and WL-5460AP? |
| A: |
- The Flash memory size of WL-5460AP is 2 Megabytes. The Flash memory size of WL-5450AP is 1 MB.
- The SDRAM size of WL-5460AP is 16 Megabytes. The Flash memory size of WL-5450AP is 8Megabytes
- The WL-5460AP has metallic finishes.
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| Q: |
Why is my AP not stable? |
| A: |
Please note that the new 11g APs use different power adapter from the WL-1120AP. When using POE kits, please use the 12V version. |
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| Q: |
How come the WDS repeater function between WL-5460AP and WIAS-1000G are not working? |
| A: |
When using the WDS repeater function in WL-5460AP, the LAN port of WL-5460AP should not connect any PC. Therefore, please try to remove the PC which connect to the LAN port of WL-5460AP. |
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| Q: |
How come the TX power regulation doesn't seem to work correctly? |
| A: |
After change the TX power setting, please reboot the device to take effect. |
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| Q: |
My wireless transfer is very unstable or stopped sometimes. |
| A: |
Please change the wireless channel on your AP or Wireless Router. Most of the wireless problem are caused by channel interference. |
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| Q: |
Why does my AP or Wireless Router doesn't work with Centrino? |
| A: |
Please download the latest Centrino driver from Intel's website. |
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| Q: |
How can I extend the distance using extra AP? How can I create a wireless repeater(WDS)? |
| A: |
If your AP is equipped with WDS (Repeater) function, you can extend the distance by changing the software settings on the AP to WDS(Repeater) mode. WDS allows an AP to connect with another WDS enabled AP wirelessly, and still able to communicate with WLAN cards at the same time. However, both AP must support WDS(Repeater) function. Currently, the following model support WDS(Repeater) mode: WL-1120AP, WL-5400AP, WL-5420P. Please follow the quick installation guide on the AP for instruction on WDS mode.
If your AP does not support WDS function or you are trying to extend the distance of a wireless router. Please follow the instruction below to extend.
In the diagram above, Computer B's distance is too far away from "AP1" to make a wireless connection. We can extend the wireless coverage by using 2 more APs to create a wireless repeater:
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Place the "AP2" and "AP3" at a location that still have good signal reception from "AP1"
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Connect AP2 and AP3 together using crossover Ethernet cable.
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Make sure all APs and cards are on the same IP subnet (for example, all start with 192.168.0....), but each with different IP address.
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Set AP2 at "Access Point Client" mode in the advanced operation setting menu. Check the BSS and do a site survey to select AP1. When an AP is in "Access Point Client" mode, it will act as a wireless card. In this case, AP2 connect to AP1 like a wireless card.
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Connect Computer B to AP3 wirelessly.
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Now Computer A should be able to connect with Computer B.
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| Q: |
How many users can we link to an access point? |
| A: |
Theoretically, the AP can support the entire subnet of stations(253 users for class C). However, it is recommended to keep within 23 users for bandwidth purpose. The 802.11b Wireless specification use a sharing environment (CSMA/CA) for network traffic. Therefore, if there are too many stations in one wireless network, the bandwidth can be influenced greatly. |
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| Q: |
When I surf the Internet, I can ping but I can't surf some websites. Why? |
| A: |
There seems to be some virus or browser bug recently that is causing this issue. It happens to non-AirLive products also. You can test this syndrome by pressing "Control-F5" to let the webpage reload when you can access the website. If pressing Control-F5 works, then it is very likely to be the case. In this case, please reboot your machine in safe mode and runs a virus scan (make sure you have the latest virus definition). Or reinstall your browser program.
Another possibility is the MTU and MRU value are set incorrectly with your ISP. In this case, please lower the MTU and MRU value to lower values (such as 1463, 1432, or 1400). |
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| Q: |
What is AdHoc and Infrastruture |
| A: |
AdHOC and Infrastructure are 2 ways to form the wireless network.
| ADHOC (Peer To Peer): |
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The wireless network are formed by wireless cards only. There is no access point or wireless router in the network. Cards communicate directly with each other. The biggest disadvantage for AdHoc mode is that no network device can be attached to the network directly, thus making connection to LAN and Internet difficult. It is not recommended to use AdHOC except for small environment. To work in AdHoc mode, the cards must be set to the same SSID(Network Name) and set to AdHoc(Peer To Peer) mode.. |
| Infrastructure (Access Point): |
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The wireless network are formed by Access Point and cards. AP or wireless router serve as a hub for connections to the cards. With Access Point, the users can connect to wired network device such as LAN, router, and internet. Furthermore, AP allows access control and other security features. AP also extend the range between the cards. All AP and cards in a infrastructure network must use the same ESSID(Network Name) and setup to work in Infrastructure (Access Point) mode. |
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| Q: |
What is WEP encryption |
| A: |
Wired Equivalent Privacy (WEP) is the method for secure wireless data transmission. WEP adds data encryption to every single packet transmitted in the wireless network. The 40bit and 64bit encryption are the same because of out 64 bits, 40 bits are private. Conversely, 104 and 128 bit are the same. WEP uses a common KEY to encode the data. Therefore, all devices on a wireless network must use the same key and same type of encryption. There are 2 methods for entering the KEY, one is to enter a 16-bit HEX digit. Using this method, users must enter a 10-digit number( for 64-bit) or 26-digit number( for 128-bit) in the KEY field. Users must select the same key number for all devices. The other method is to enter a text and let the computer generate the WEP key for you. However, since each product use different method for key generation. It might not work for different products. Therefore, it is NOT recommend to use. When enable the WEP key, please remember to enable the AP's WEP function before enabling the card's. |
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| Q: |
How can I change to a different wireless network in WinXP? |
| A: |
By default, WinXP will automatically connect you to an Access Point that has the strongest signal. However, if there are more than one wireless network in your area or you want to change to AdHoc mode. Under Control Panel-> Network Connection, please right click on the wireless connection and choose "view available wireless network". Choose the network you want to connect and click on the "connect" box |
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| Q: |
In some wireless devices, the ESSID (SSID) is case sensitive |
| A: |
Please be aware that the ESSID(SSID) might be case sensitive for some devices. So if you ESSID is "Wireless" in your AP or router, please make sure that you have entered the exact word with the 'W' in capital letter. |
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